Historically, Digital and Information Technology has been viewed as a cost center for most companies, one of the first areas where cost cutting would occur, due partially to the enormous complexity that was created within the Digital Business & Technology organization over the years. Moving forward, as organizations have been forced to cut costs and look strategically at where the company is going, Digital Business & Technology has the opportunity to take a strategic role as an enabler of future business success.
Mikani has extensive experience on a global scale helping large organisations in both the private and public sector make Digital Business & Technology a strategic enabler of business success through our four interrelated service areas:
- Digital and IT Strategy & Effectiveness: We help our clients build world-class Digital and IT capabilities that expedite business outcomes with best-in-class cost structures. This service area covers topics such as Digital and IT strategy, Business and IT alignment, IT operating model, infrastructure and applications architecture, and outsourcing. The dual goals of efficiency and effectiveness are key pillars of our world-class IT offering.
- Process Transformation: The discipline of enabling business change and creating capabilities that involve significant technology elements. Topics covered include ERP and CRM programs, ensuring fast and predictable results in large-scale renewal efforts, and driving portfolio choices that are appropriate to serve business needs.
- Structural Change: Transactions such as mergers, acquisitions, divestitures, and spin-offs typically require an extraordinary effort on the IT side. Mikani has assisted companies in turning IT into a real enabler of the structural change business case by applying comprehensive methodologies and tools based on a set of lessons learned in hundreds of real life assignments.
- Technology Innovation: The appropriate use and adoption of massive innovations driven by the technology community worldwide. Mikani offerings include key trend evaluation, economics, lifecycle maturity assessment, and risks of technological innovation. Key current study areas at the moment include cloud computing, digital, and convergence.