Digital Transformation | Agile Delivery | Managed Services
Digital Managed Services with Microsoft 365
Affairs of State was a Government Affairs and Advisory Services organisation. It had no technology infrastructure and was effectively a greenfield start up business that had to hit the ground running after a hiatus.
Project Management
Digital Transformation
Agile Delivery Techniques
Microsoft 365 Managed Services
Affairs of State, work with government agencies and public institutions. They required robust technology solutions to enhance collaboration, streamline workflows, and ensure data security. Mikani provided a tailored managed service to meet their unique requirements.
Microsoft 365 Implementation:
Mikani partnered with Affairs of State to implement Microsoft 365, a comprehensive suite of productivity tools and cloud-based services.
Here’s how we addressed key challenges:
- Customised Deployment: Mikani worked closely with Affairs of State to understand their specific needs. They customised Microsoft 365 environments, ensuring seamless integration with existing systems and workflows.
- Security and Compliance: Mikani configured security settings, data encryption, and compliance features within Microsoft 365. This ensured that sensitive information remained protected and met regulatory standards.
- User Adoption and Training: Mikani conducted comprehensive training programs for Affairs of State staff. They familiarized users with Microsoft 365 applications, emphasizing collaboration features like real-time co-authoring and efficient document management.
Benefits:
- Streamlined Workflows: Microsoft 365 enabled Affairs of State to collaborate seamlessly across departments and with clients. Real-time document editing, shared calendars, and integrated communication tools improved efficiency.
- Anywhere Access: With cloud-based services, staff could access files and applications from any device, whether in the office or in the field.
- Automatic Updates: Microsoft 365’s automatic software updates ensured Affairs of State always had access to the latest features and security patches.
- Cost Savings: By eliminating the need for on-premises servers, Affairs of State reduced capital expenditure and simplified maintenance.
We selected Microsoft Teams as a powerful tool for project management and stakeholder collaboration. The benefits to Affairs of State included:
- Enhanced Collaboration: Empowering team members and clients to collaborate effortlessly. With virtual meetings, chat, and file sharing, it bridged communication gaps across different locations and activities.
- Agile Project Management Support: Teams and channels allowed self-organisation. Dedicated spaces for different projects or topics, ensuring relevant information is easily accessible.
- Integration with Microsoft Office Apps: Teams integrated seamlessly with their various Office 365 apps. Access to tools like Planner, SharePoint, and OneNote from within Teams, streamlined workflows and improved productivity.
- Customisable and Expandable: Teams adapted to the needs of Affairs of State. Customised channels, tabs, and notifications fit project requirements. Plus, it’s easy to scale up as the team grew.
- Secure Communication and Document Management: Teams provided a secure environment for discussions, file storage, and collaboration. Affairs of State could control access permissions and ensure sensitive information stayed protected.
- Cross-Platform Compatibility: Whether you’re on Windows, macOS, iOS, or Android, Teams works seamlessly across devices. This flexibility allowed team members to stay connected from anywhere.
- Real-Time Co-Authoring and Editing: Collaboration on documents, spreadsheets, and presentations in real time. Multiple team members could work together simultaneously, boosting efficiency.
Mikani’s expertise in Microsoft 365 managed services empowered Affairs of State to work smarter, enhance productivity, and meet their mission-critical objectives. The collaboration between Mikani and Affairs of State exemplifies the positive impact of technology in the services sector.